Shipping and returns

Shipping

Shipping is free worldwide. Each piece is made after you order, and we ship within seven business days from Izmir. Delivery usually takes about 10 days to the US and 5 days to Europe. Carriers (DHL, Turkish Post, FedEx and others) can be slower than they promise, so if you need your piece by a certain date, message us before you order.

If you are charged customs duties, tell us and we will pay you back.

Returns and refunds

You can return a piece within 30 days. It must be unworn, with its tags, in its original packaging. To start a return, message Selda on WhatsApp with your order details. Pieces sent back without asking first cannot be accepted.

Custom-made pieces (made to your measurements or a design you asked for) cannot be returned.

Once we receive and check your return, we refund your original payment method. Your bank may take a few days to show it.

We are happy to exchange a piece for another one in the same category.

Cancelling

You can cancel within 24 hours of ordering and change your order within 48 hours.